Frequently Asked Questions
| What is IMEP's Emergency Response System (ERS)? |
The Emergency Response System is a comprehensive approach to Medical Emergency Preparedness, created by doctors for rapid response, victim-side assistance during medical emergencies. It is a Medical Emergency Plan ready for deployment in medical and dental offices, public and private facilities, homes, schools and workplace. It fills the national void of Medical Emergency Preparedness in America today. |
| How do I change my email login? |
Simply login using your current username (email login), go to MY PROFILE, ind your current email address, make the changes and click submit. Click here for a quick tutorial. |
| What is IMEP's Medical Emergency Membership? |
The Institute of Medical Emergency Preparedness Medical Emergency Membership has two components: 1. 12 monthly mock emergency drills 2. >30 medical emergency specialty tests A total of 53 hours of online medical emergency continuing education is available all focused around:
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| What is included in the Emergency Response System (ERS)? |
The Emergency Response System offers a comprehensive Medical Action guide containing each of the following:
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| Are there Continuing Education Units available? |
| 53 hours of Medical Emergency Continuing Education (MECE) credit per person are available annually. Monthly Mock Drills, E-Mail Alerts, Clinical Scenarios and convenient 24/7 Online Testing keeps Medical Emergency Preparedness an ongoing, continual process rather than an occasional event. |
| How can I get my old test results for CE requirements? |
Simply login to the website, click on training reports, click on your score for the test results you want and then you may print it out. |
| What are the 12 Monthly Mock Emergency Drills? |
These monthly mock emergency drills are delivered online to all team members on the first of each month. MONTHLY MOCK EMERGENCY DRILLS January : Foreign Body Obstruction/Chocking Mock Drill -1 hour CE Credit February : Stroke (CVA)/Transient Ischemic Attack(TIA) Mock Drill -1 hour CE Credit March: Syncope/Loss of Consciousness Mock Drill -1 hour CE Credit April: Hyperglycemia Mock Drill -1 hour CE Credit May: Vomiting (Emesis)/Aspiration Mock Drill -1 hour CE Credit June: Hyperventilation Mock Drill -1 hour CE Credit July: Angina (Chest Pain)/Myocardial Infarction Mock Drill -1 hour CE Credit August: Acute Hypoglycemia Mock Drill -1 hour CE Credit September: Sudden Cardiac Arrest Mock Drill -1 hour CE Credit October: Asthmatic Attack/Bronchospasm Mock Drill -1 hour CE Credit November: Allergic Reaction/Anaphylaxis Mock Drill -1 hour CE Credit December: Seizure (Epilepsy) Mock Drill -1 hour CE Credit
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| What is the function of the Emergency Response Team (ERT)? |
The Emergency Response Team (ERT) is an important part of your Medical Emergency Plan and has the primary responsibility during an emergency situation. ERT members should be of the highest skilled qualification. In an emergency situation, an ERT must function together and communicate clearly and rapidly. Regularly scheduled group study will facilitate familiarity, not only with the subject matter, but also with each team member and their individual role in the event of a medical emergency. Medical Emergency Education is a process, not an occasional event. We recommend creating a 5-member (ERT) per facility of up to 20 people. A 1:6 ratio is a good standard. The ERT should participate in monthly mock drills as provided by IMEP and take role-playing very serious. The ERT should know their role as described from the Medical Emergency Plan. |
| Where should I locate IMEP's Emergency Response System (ERS) in my office? |
The Emergency Response System should be in a designated central location within the office. It should be visible and accessible by all members. IMEP's Emegency Book (Action Guide) in the accompanying wire rack should be placed in the medical center with the following components (not provided with the Emergency Response System):
(The Medical Emergency Book (Action Guide) should never be removed from the wire rack except during emergencies.) |
| What is IMEP's Medical Emergency Specialty Tests? |
2009 MEDICAL EMERGENCY SPECIALTY TESTS (members can choose any or all of these that apply to their practice) These may be taken anytime online at your office, your home or even on vacation -Heimlich manuever -1 hour CE Credit -Local Anesthetic Toxicity -1 hour CE Credit -Hypertensive emergency -1 hour CE Credit -Hypotensive emergency -1 hour CE Credit -Benzodiazepine overdose -1 hour CE Credit -Narcotic overdose -1 hour CE Credit -Apnea -1 hour CE Credit -Laryngospasm -1 hour CE Credit -Malignant Hyperthermia -1 hour CE Credit -Epinephrine Overdose -1 hour CE Credit -Hypertrophic Cardiomyopathy -1 hour CE Credit -Thyroid Storm -1 hour CE Credit -Adrenal Crisis -1 hour CE Credit -Acute Coronary Syndrome (ACS) -1 hour CE Credit -Ventricular Fibrillation -1 hour CE Credit -Pulseless Ventricular Tachycardia -1 hour CE Credit -Tachycardia-1 hour CE Credit -Bradycardia -1 hour CE Credit -Asystole -1 hour CE Credit -Pulseless Electrical Activity -1 hour CE Credit -Premature Ventricular Contractions -1 hour CE Credit -EKG Rhythm Review -1 hour CE Credit -Airway Emergencies: Management & Equipment -1 hour CE Credit -Emergency Drug Kit: Equipment & Explanation -1 hour CE Credit -Cardiopulmonary resuscitation (CPR/BLS) Review -1 hour CE Credit -Advanced Cardiovascular Life Support (ACLS) Review -1 hour CE Credit -Pediatric Advanced Life Support (PALS) Review -1 hour CE Credit -Local Anesthetic Reversal: ORAVERSE -1 hour CE Credit -Epinephrine Auto-injector: TWINJECT -1 hour CE Credit -Medical Emergency Plan -1 hour CE Credit -Patient Safety Coordinator -1 hour CE Credit -Automated External Defibrillator -1 hour CE Credit -Latex Allergy -1 hour CE Credit -Emergency Medications -1 hour CE Credit -Medical Emergency Event Documentation -1 hour CE Credit -Comprehensive Medical Emergency Examination(a comprehensive review worth 6 hours) |
| What is the Emergency Response Zone? |
| The Emergency Response Zone is the critical period during a medical emergency when a victim is Ten Minutes to Life or Death. |
| Does IMEP's Emergency Response System (ERS) and Membership have a reporting mechanism? |
Yes, Carbonless Emergency Treatment Records provide documentation of the medical emergency to proper distribution channels and Emergency Medical Services personnel and the membership includes Training Verification Systems (TVS). TVS is a service provided by the Institute of Medical Emergency Preparedness. IMEP acts as an independent third party for CME substantiation and for you to demonstrate your due diligence and regular emergency preparedness in the event of litigation. |
| What TVS? |
| Training Verification Systems (TVS) is a service provided by the Institute of Medical Emergency Preparedness. IMEP acts as an independent third party for CME substantiation or demonstrate due diligence and regular emergency preparedness in the event of litigation. |
| What are the Six Links of Survival? |
The Six Links of Survival are imperative for every office when confronted with the issue of being prepared for medical emergencies. Any missing link will cause a decrease in the survivability of the patient. The six links of survival are:
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| What are the Sixteen Deadly Misconceptions? |
5 Deadly Misconceptions:
Emergencies happen everyday. It's not a question of "if"you have a medical emergency. It's a question of will you be prepared to respond when you have a medical emergency. The best way to handle the medical emergencies is to realize the risk and be prepared. |
| What is America's Volunteer Registry? |
| If you are willing to provide volunteer assistance in the event of national, regional or local emergencies, you can sign up via the America's Volunteer Registry. In the event of an emergency, you will be notified by email and your assistance will be requested according to identified skill sets. Specific information will be provided accordingly. There is no obligation, in the event of emergency, you simply will receive notification if your specific skills are in demand. |
| What is the return policy? |
Returns You may return most new, unopened items sold and fulfilled by EmergencyActionGuide.com within 30 days of shipment for a refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.), method of shipment is at the sole discretion of IMEP. We do not accept returns on workbooks. All returns are subject up to a 20% restocking fee.. Please send any returns to: Project, Inc. c/o Institute of Medical Emergency Preparedness, LLC 6301 Manchester Road St. Louis, MO 63139 Include the name, address, daytime phone number and email address of the person that made the purchase.You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item. |
| How do I cancel my membership? |
Per the Terms of Agreement, you may cancel your membership at any time. Simply login to the website, go to MY PROFILE, click on CANCEL MY MEMBERSHIP, and confirm. Your membership will be cancelled, effective immediately, and you will receive no additional charges and no prorated or partial refunds will be given. IMEP representatives will not terminate your membership by email, fax, verbal or other forms of communication. The subscriber must perform termination procedures in accord with the Terms of this Agreement. Cancellation of the Medical Emergency Membership Subscription, must be performed by the subscriber after subscriber login to the website. Failure to do so will result in you being charged again. |
| Can I cancel my membership? |
Yes, you may cancel your membership at any time. Simply login to the website, go to MY PROFILE, click on CANCEL MY MEMBERSHIP, and confirm. Your membership will be cancelled, effective immediately, and you will receive no additional charges and no prorated or partial refunds will be given. IMEP representatives will not terminate your membership by email, fax, verbal or other forms of communication. The subscriber must perform termination procedures in accord with the Terms of this Agreement. Cancellation of the Medical Emergency Membership Subscription, must be performed by the subscriber after subscriber login to the website. Failure to do so will result in you being charged again. |
| How does monthly automatic billing work? |
| If you signed up for the convenience of monthly IMEP membership your card will be automatically be charged on the first day of your billing cycle until you cancel your membership or your card is no longer valid. You may cancel at anytime, and you will not be charged again. In the event your card expires we will contact you to get the current card information so you may continue your IMEP membership and the peace of mind that comes with being prepared to handle a medical emergency. |
| What is the Speakers Resource Bureau? |
IMEP's Speaker Resource Bureau is a group of leading industry professionals who provide information on Medical Emergencies through regularly scheduled seminars. Speaker connections and seminar dates are provided. If you would to become a member or would like more information please contact us. |
| When building a training team, how do I add a team member? |
| Click here for tutorial. |
| What is IMEPs privacy policy? |
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