Frequently Asked Questions

  • What is IMEP's Emergency Response System (ERS)?
  • How do I change my email login?
  • What is IMEP's Medical Emergency Membership?
  • What is included in the Emergency Response System (ERS)?
  • Are there Continuing Education Units available?
  • What is the function of the Emergency Response Team (ERT)?
  • What are the 12 Monthly Mock Emergency Drills?
  • What is IMEP's Medical Emergency Specialty Tests?
  • Where should I locate IMEP's Emergency Response System (ERS) in my office?
  • What is the Emergency Response Zone?
  • Does IMEP's Emergency Response System (ERS) have a reporting mechanism?
  • What TVS?
  • What are the Six Links of Survival?
  • What are the Sixteen Deadly Misconceptions?
  • What is America's Volunteer Registry?
  • What is IMEPs privacy policy?
  • What is the return policy?
  • Can I cancel my membership?
  • How does monthly automatic billing work?
  • What is the Speakers Resource Bureau?
  • When building a training team, how do I add a team member?
  •  
    What is IMEP's Emergency Response System (ERS)?

    The Emergency Response System is a comprehensive approach to Medical Emergency Preparedness, created by doctors for rapid response, victim-side assistance during medical emergencies. It is a Medical Emergency Plan ready for deployment in medical and dental offices, public and private facilities, homes, schools and workplace.

    It fills the national void of Medical Emergency Preparedness in America today.

    How do I change my email login?

    Simply login using your current username (email login), go to MY PROFILE, ind your current email address, make the changes and click submit.

    Click here for a quick tutorial. 

    What is IMEP's Medical Emergency Membership?

    The Institute of Medical Emergency Preparedness Medical Emergency Membership has two components:

    1. 12 monthly mock emergency drills

    2. >30 medical emergency specialty tests   A total of 53 hours of online medical emergency continuing education is available all focused around:

    • medical emergencies
    • airway emergencies & equipment
    • anesthesia emergencies
    • emergency medications
    • basic life support(BLS)
    • advanced cardiovascular life support(ACLS)
    • pediatric advanced life support(PALS)
    • emergency response team development
    • emergency action planning and documentation
    Year round online medical emergency preparedness through the IMEP Medical Emergency Membership.
    What is included in the Emergency Response System (ERS)?

    The Emergency Response System offers a comprehensive Medical Action guide containing each of the following:

    • 22 step-by-step Standard of Care medical algorithms:
      1. Adrenal Disease
      2. Chest Pain / Angina
      3. Diabetic Coma / Acute Hyperglycemia
      4. Allergic Reaction
      5. Local Anesthetic Toxicity
      6. Asthma Attack / Breathing Difficulty
      7. Choking / Foreign Body Obstruction
      8. Heimlich Manuever
      9. Stroke/ Cerebrovascular Accident (CVA)
      10. Seizure Disorder
      11. Hyperventilation/ Rapid Breathing
      12. Vomiting (Emesis)
      13. Fainting/ Syncope
      14. Heart Attack/ Myocardial Infarction
      15. Hypoglycemia
      16. Apnea
      17. Laryngospasm
      18. Hypertensive emergency
      19. Hypotensive emergency
      20. Benzodiazepine overdose
      21. Narcotic overdose
      22. Malignant hypertherma
    • Four (4) Medical Emergency Educational Workbooks
    • Emergency Treatment Record & Grease Pencil
    • Emergency Response Team Guide
    • Emergency Directory Card
    • Medical Emergency Sign and Storage Rack
    • Medical Emergency Membership for up to 53 hours of Medical Emergency Continuing Education
    Are there Continuing Education Units available?
    53 hours of Medical Emergency Continuing Education (MECE) credit per person are available annually. Monthly Mock Drills, E-Mail Alerts, Clinical Scenarios and convenient 24/7 Online Testing keeps Medical Emergency Preparedness an ongoing, continual process rather than an occasional event.
    What is the function of the Emergency Response Team (ERT)?

    The Emergency Response Team (ERT) is an important part of your Medical Emergency Plan and has the primary responsibility during an emergency situation. ERT members should be of the highest skilled qualification.

    In an emergency situation, an ERT must function together and communicate clearly and rapidly. Regularly scheduled group study will facilitate familiarity, not only with the subject matter, but also with each team member and their individual role in the event of a medical emergency. Medical Emergency Education is a process, not an occasional event.  We recommend creating a 5-member (ERT) per facility of up to 20 people. A 1:6 ratio is a good standard.  The ERT should participate in monthly mock drills as provided by IMEP and take role-playing very serious.  The ERT should know their role as described from the Medical Emergency Plan.

    What are the 12 Monthly Mock Emergency Drills?

    These monthly mock emergency drills are delivered online to all team members on the first of each month.

    2009 MONTHLY MOCK EMERGENCY DRILLS  

    January 2009:  Foreign Body Obstruction/Chocking Mock Drill  -1 hour CE Credit

    February 2009: Stroke (CVA)/Transient Ischemic Attack(TIA) Mock Drill  -1 hour CE Credit

    March 2009: Syncope/Loss of Consciousness Mock Drill  -1 hour CE Credit

    April 2009: Hyperglycemia Mock Drill  -1 hour CE Credit

    May 2009: Vomiting (Emesis)/Aspiration Mock Drill  -1 hour CE Credit

    June 2009: Hyperventilation Mock Drill  -1 hour CE Credit

    July 2009: Angina (Chest Pain)/Myocardial Infarction Mock Drill  -1 hour CE Credit

    August 2009: Acute Hypoglycemia Mock Drill  -1 hour CE Credit

    September 2009: Sudden Cardiac Arrest Mock Drill  -1 hour CE Credit

    October 2009: Asthmatic Attack/Bronchospasm Mock Drill  -1 hour CE Credit

    November 2009: Allergic Reaction/Anaphylaxis Mock Drill  -1 hour CE Credit

    December 2009: Seizure (Epilepsy) Mock Drill  -1 hour CE Credit

     

     

    What is IMEP's Medical Emergency Specialty Tests?

    2009 MEDICAL EMERGENCY SPECIALTY TESTS (members can choose any or all of these that apply to their practice)

    These may be taken anytime online at your office, your home or even on vacation

    -Heimlich manuever -1 hour CE Credit

    -Local Anesthetic Toxicity -1 hour CE Credit

    -Hypertensive emergency -1 hour CE Credit

    -Hypotensive emergency -1 hour CE Credit

    -Benzodiazepine overdose -1 hour CE Credit

    -Narcotic overdose -1 hour CE Credit

    -Apnea -1 hour CE Credit

    -Laryngospasm -1 hour CE Credit

    -Malignant Hyperthermia -1 hour CE Credit

    -Epinephrine Overdose -1 hour CE Credit

    -Hypertrophic Cardiomyopathy -1 hour CE Credit

    -Thyroid Storm -1 hour CE Credit

    -Adrenal Crisis -1 hour CE Credit

    -Acute Coronary Syndrome (ACS) -1 hour CE Credit

    -Ventricular Fibrillation  -1 hour CE Credit

    -Pulseless Ventricular Tachycardia  -1 hour CE Credit

    -Tachycardia-1 hour CE Credit

    -Bradycardia -1 hour CE Credit

    -Asystole -1 hour CE Credit

    -Pulseless Electrical Activity -1 hour CE Credit

    -Premature Ventricular Contractions -1 hour CE Credit

    -EKG Rhythm Review -1 hour CE Credit

    -Airway Emergencies: Management & Equipment -1 hour CE Credit

    -Emergency Drug Kit: Equipment & Explanation -1 hour CE Credit

    -Cardiopulmonary resuscitation (CPR/BLS) Review -1 hour CE Credit

    -Advanced Cardiovascular Life Support (ACLS) Review -1 hour CE Credit

    -Pediatric Advanced Life Support (PALS)  Review -1 hour CE Credit

    -Local Anesthetic Reversal: ORAVERSE -1 hour CE Credit

    -Epinephrine Auto-injector: TWINJECT -1 hour CE Credit

    -Medical Emergency Plan -1 hour CE Credit

    -Patient Safety Coordinator -1 hour CE Credit

    -Automated External Defibrillator -1 hour CE Credit

    -Latex Allergy -1 hour CE Credit

    -Emergency Medications -1 hour CE Credit

    -Medical Emergency Event Documentation -1 hour CE Credit

    -Comprehensive Medical Emergency Examination(a comprehensive review worth 6 hours)

    Where should I locate IMEP's Emergency Response System (ERS) in my office?

    The Emergency Response System should be in a designated central location within the office.  It should be visible and accessible by all members.  IMEP's Emegency Book (Action Guide) in the accompanying wire rack should be placed in the medical center with the following components (not provided with the Emergency Response System):

    • Emergency Drug Kit
    • AED
    • Portable Oxygen with attachable breathing apparatus
    • Blood pressure monitor with pulse oximeter on mobile stand
    • Medical Emergency Plan
    • Fire Extinguisher

    (The Medical Emergency Book (Action Guide) should never be removed from the wire rack except during emergencies.)

    What is the Emergency Response Zone?
    The Emergency Response Zone is the critical period during a medical emergency when a victim is Ten Minutes to Life or Death.
    Does IMEP's Emergency Response System (ERS) have a reporting mechanism?
    Yes, Carbonless Emergency Treatment Records provide documentation of the medical emergency to proper distribution channels and Emergency Medical Services personnel and Training Verification Systems (TVS)  is a service provided by the Institute of Medical Emergency Preparedness.  IMEP acts as an independent third party for CME substantiation or demonstrate due diligence and regular emergency preparedness in the event of litigation.
    What TVS?
    Training Verification Systems (TVS)  is a service provided by the Institute of Medical Emergency Preparedness.  IMEP acts as an independent third party for CME substantiation or demonstrate due diligence and regular emergency preparedness in the event of litigation.
    What are the Six Links of Survival?

    The Six Links of Survival are imperative for every office when confronted with the issue of being prepared for medical emergencies. Any missing link will cause a decrease in the survivability of the patient. The six links of survival are:

    • Doctor Training
    • Staff Training
    • Medical Emergency Plan
    • Emergency Drug Kit
    • Proper Equipment
    • Mock Drills
    What are the Sixteen Deadly Misconceptions?

    5 Deadly Misconceptions:

    1. A medical emergency will not happen to me.
    2. A medical emergency will not happen in the office.
    3. Calling 911 is the answer.
    4. My staff and I will not panic during a medical emergency.
    5. CPR is all we need to know.
    6. All Ineed is Epinephrine
    7. The fire station/EMS station is just around the corner so that is my plan
    8. The physician's clinic is across the street so that is my plan
    9. I don't need an AED!
    10. The only thing that is going to happen is syncope!
    11. I don't want to deal with it right now!
    12. That is why I have malpractice insurance
    13. I would much rather spend my money on something else
    14. I teach at a health professional school
    15. Who needs a drug kit, nothing is going to happen!
    16. My cousin is an attorney, he will take care of me

    Emergencies happen everyday. It's not a question of "if"you have a medical emergency. It's a question of will you be prepared to respond when you have a medical emergency.

    The best way to handle the medical emergencies is to realize the risk and be prepared.

    What is America's Volunteer Registry?
    If you are willing to provide volunteer assistance in the event of national, regional or local emergencies, you can sign up via the America's Volunteer Registry.

    In the event of an emergency, you will be notified by email and your assistance will be requested according to identified skill sets. Specific information will be provided accordingly. There is no obligation, in the event of emergency, you simply will receive notification if your specific skills are in demand.

    What is IMEPs privacy policy?
    Links
    The  emergencyaction guide.com and getrede.com web site may contain links to other Web sites. IMEP is not liable for the privacy practices or the content of other Web sites.

    Privacy
    IMEP is committed to providing customers with the best online training system for emergency response in the workplace. We've asked for your personal identity information, so we want you to know how it will be used. By registering with or contacting us through IMEP's web sites, you agree that any information or comments you provide may be shared between IMEP, its affiliated companies and dealers, and used without restriction to process customer orders and improve or market our products and services. We will not sell or rent your information to any third party, and will exercise reasonable efforts to keep the information secure. IMEP, LLC recognizes and respects your online privacy.

    Cookies
    When you visit our websites we may send you a cookie. A cookie stores a small data file on your computer. This file enables us to recognize you each time you visit us. Cookies help us in many ways, for example, by saving your region and language preference and for purposes of collecting non-personal data.
    IMEP web security cookies (if the user has an emergencyactionguide.com or getrede.com web security ID) are not used to collect personal information on this web site. 
    What is the return policy?

    Returns

    You may return most new, unopened items sold and fulfilled by EmergencyActionGuide.com within 30 days of shipment for a refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.), method of shipment is at the sole discretion of IMEP. We do not accept returns on workbooks. All returns are subject up to a 20% restocking fee..

    Please send any returns to:

    Project, Inc.
    c/o Institute of Medical Emergency Preparedness, LLC
    6301 Manchester Road
    St. Louis, MO 63139
    Include the name, address, daytime phone number and email address of the person that made the purchase.

    You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.

    Can I cancel my membership?
    Yes, you may cancel your membership at any time.  Simply login to the website, go to MY PROFILE, click on CANCEL MY MEMBERSHIP, and confirm.  Your membership will be cancelled, effective immediately, and you will receive no additional charges and no prorated or partial refunds will be given.
    How does monthly automatic billing work?
    If you signed up for the convenience of monthly IMEP membership your card will be automatically be charged on the first day of your billing cycle until you cancel your membership or your card is no longer valid. You may cancel at anytime, and you will not be charged again. In the event your card expires we will contact you to get the current card information so you may continue your IMEP membership and the peace of mind that comes with being prepared to handle a medical emergency.
    What is the Speakers Resource Bureau?

    IMEP's Speaker Resource Bureau is a group of leading industry professionals who provide information on Medical Emergencies through regularly scheduled seminars. Speaker connections and seminar dates are provided.

    If you would to become a member or would like more information please contact us.

    When building a training team, how do I add a team member?
    Click here for tutorial.